Home » Our Journey to Performance Excellence: The History of Quality at St. Lukes Health System by G. Richard Hastings
Our Journey to Performance Excellence: The History of Quality at St. Lukes Health System G. Richard Hastings

Our Journey to Performance Excellence: The History of Quality at St. Lukes Health System

G. Richard Hastings

Published
ISBN : 9780615269382
Hardcover
170 pages
Enter the sum

 About the Book 

Through Total Quality Management, we discovered that processes—not the ... thatwed been wasting time and resources using audits to improve performance. ...